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Refund Policy

Overview

At Harve’s Sport Shop, we want you to be completely satisfied with your purchase. This Refund & Return Policy explains how returns, exchanges, and refunds are handled for items purchased through our website or in-store.
By completing a purchase on our website, you agree to the terms outlined below.

Eligibility for Returns

To qualify for a return or exchange:

  • The item must be unused, unworn, and in its original packaging.

  • A receipt or proof of purchase is required.

  • The request must be made within 14 days of delivery or pickup.

Returns will not be accepted for:

  • Items marked Final Sale or Clearance.

  • Custom or personalized items.

  • Products that show signs of wear, alteration, or damage not caused by shipping.

Return Process

  1. Contact Us:

    Email jimharves@santel.net with your order number and a brief explanation of the issue.

  2. Approval:

    We’ll review your request and provide return instructions if eligible.

  3. Shipping the Return:

    Customers are responsible for return shipping costs unless the item was defective or sent in error.

  4. Inspection:

    Once we receive your return, we’ll inspect it and notify you of the approval or rejection of your refund.

Refunds

If approved, your refund will be processed to your original method of payment within 5–7 business days after the item is received and inspected.

  • Shipping costs are non-refundable.

  • If your order included a flat-rate or calculated shipping fee, that amount will not be refunded.

  • Refunds may take additional time to appear depending on your bank or card issuer.

Exchanges

If you need a different size or replacement item, we’re happy to help.
Contact us at jimharves@santel.net to arrange an exchange before sending the original item back.
If the replacement item is of higher value, you’ll be responsible for the price difference. If it’s lower, we’ll refund the balance.

Damaged or Incorrect Items

If your item arrives damaged or incorrect, please contact us within 7 days of delivery.
Provide your order number and photos of the issue, and we’ll replace or refund the item at no additional cost.

In-Store Returns

Online purchases can also be returned in person at our Mitchell, SD location.
Bring your order confirmation or receipt to help us process the return quickly.
Harve’s Sport Shop
Mitchell, South Dakota
📧 jimharves@santel.net

Policy Updates

We may update this Refund & Return Policy as needed. The most recent version will always be posted on this page.
Last Revised: October 2025

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